Privacy Policy

1. Controller

Sam Steiner NET, Untere Bahnhofstrasse 18, CH-8640 Rapperswil, Switzerland (samsteiner.net) is the data controller for Visibisy.

2. Data we collect

• Account data: name and email address when you register.
• Company profile: company name, website URL, ideal customer description, services and country you enter during onboarding.
• Usage data: tracking runs, visibility scores and LLM responses generated for your prompts.
• Billing data: payment is handled by Stripe. We store only your Stripe customer ID, no card details are held on our servers.

3. How we use your data

• To provide the Visibisy service (generate prompts, run tracking checks, display results).
• To send transactional emails related to your account.
• To process payments via Stripe.

We do not sell your data or use it for advertising.

4. Third-party services

Visibisy queries the following AI APIs with your tracking prompts:

• Anthropic (Claude)
• OpenAI (ChatGPT)
• Perplexity AI
• Google (Gemini)

Payments are processed by Stripe. Hosting is provided by cyon AG (Switzerland).

5. Data storage

Your data is stored on servers in Switzerland (cyon AG). We retain your data for as long as your account is active. You may request deletion at any time by contacting us.

6. Your rights

Under Swiss data protection law (nDSG) and the GDPR where applicable, you have the right to access, correct, or delete your personal data. To exercise these rights, contact us via samsteiner.net.

7. Cookies

Visibisy uses a single session cookie for authentication. No tracking or advertising cookies are used.

8. Google Search Console

If you connect Google Search Console, Visibisy receives read-only access to the Search Console properties of your Google account and stores the Search Analytics data (clicks, impressions and position per page) of the property you select, along with encrypted access tokens and your Google account email address. This data is used solely to display it in your Visibisy account; it is not shared with third parties, not used for advertising and not used to train AI models. Visibisy's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. You can disconnect at any time in your profile settings, which revokes access and deletes the stored Search Console data.